Tell Your Indonesian Coffee Story with Confidence
Your customers deserve authentic answers about Giling Basah processing. We provide the documentation that turns uncertainty into credibility.
Back to HomeWhat This Service Delivers
Wet-Hulled Process Documentation gives you comprehensive verification of Indonesia's distinctive Giling Basah method. You'll receive farm-level documentation that answers the questions your customers ask and the transparency specialty markets require.
Processing Verification
Detailed documentation of each step in the wet-hulling process, from cherry reception through drying, creating a complete picture of how your coffee was handled.
Quality Correlation
Analysis connecting processing practices to cup quality, helping you understand why this coffee tastes the way it does and what influences flavor development.
Customer Communication
Clear information you can share with confidence, transforming complex processing details into compelling stories that build trust and interest.
The Documentation Gap
Indonesian coffees processed through Giling Basah offer distinctive flavors, but explaining this method to customers often feels uncertain when documentation is incomplete.
Questions You Can't Fully Answer
Your customers ask thoughtful questions. How exactly was this processed? What moisture levels were maintained? How does wet-hulling affect flavor development? When the answers feel vague or secondhand, confidence wavers on both sides.
You know the coffee is good. You've cupped it, roasted it, served it successfully. But without detailed processing documentation, you're telling an incomplete story. That gap creates hesitation, especially with customers who value transparency.
The Credibility Challenge
Specialty coffee markets increasingly demand traceability. Customers want to understand what makes Indonesian coffee different, not just that it is different. Generic explanations about wet-hulling don't satisfy educated coffee enthusiasts.
Meanwhile, you're competing with roasters who can provide detailed processing information for their Central American or African offerings. Your Indonesian coffees deserve the same level of documentation, but obtaining it from distant farms feels complicated.
Our Documentation Approach
We bridge the gap between farm practices and customer communication. Our team visits processing facilities, tracks procedures, and creates documentation that meets specialty market standards.
Farm-Level Observation
We don't rely on secondhand information. Our team observes Giling Basah processing firsthand at the facilities handling your coffee. We document each stage, from cherry reception through final drying, noting specific practices and timing.
This includes moisture tracking at critical points, fermentation duration observations, hulling timing verification, and drying protocols. You receive documentation based on actual observation, not assumptions.
Quality Connection Analysis
Understanding processing is valuable, but understanding how processing affects cup quality is transformative. We analyze correlations between specific practices and flavor outcomes.
This helps you explain not just what happened to the coffee, but why it tastes the way it does. That deeper understanding creates confidence when communicating with customers and helps you evaluate future lots more effectively.
Comprehensive Documentation Package
Each documented lot receives a complete package covering processing timeline, moisture levels at each stage, fermentation details, hulling specifics, drying conditions, quality assessment notes, and flavor correlation analysis.
The documentation is organized for both internal understanding and customer communication. Technical details satisfy traceability requirements while accessible summaries support marketing and education efforts.
You can use this documentation to train your team, educate customers, satisfy transparency requirements, and build deeper understanding of how wet-hulling influences the coffees you offer.
The Documentation Process
Lot Identification
You provide details about the lot requiring documentation. This includes origin information, producer contact if available, current location, and any existing information you already have. We coordinate with the processing facility to arrange observation.
On-Site Documentation
Our team visits the processing facility during active processing or reviews recent practices if the lot has already been processed. We document procedures, collect moisture readings, photograph key stages, and interview processors about their methods.
Analysis and Compilation
We compile observations into structured documentation, analyze quality correlations based on processing details, and organize information for different uses. This typically takes 1-2 weeks after site observation.
Documentation Delivery
You receive the complete documentation package in digital format. This includes technical reports, customer-friendly summaries, processing timeline visuals, and quality analysis. We walk through the documentation to ensure you understand how to use it effectively.
Ongoing Support
Questions arise as you use the documentation. We remain available to clarify details, provide additional context, or help translate technical information for customer communication. This support continues throughout the life of the lot.
Understanding the Investment
Per Lot Documentation
This investment covers on-site observation, comprehensive documentation creation, quality correlation analysis, and ongoing support. It transforms uncertainty into credibility for your Indonesian coffee program.
For multiple lots from the same processing facility documented simultaneously, contact us for coordination pricing that reflects the efficiency of combined observation.
What's Included
- On-site processing facility observation
- Detailed processing timeline documentation
- Moisture level tracking at critical stages
- Quality correlation analysis
- Technical report for internal use
- Customer-friendly summary materials
- Processing stage photography
- Ongoing consultation support
The Real Value
This documentation doesn't just fill a gap in your files. It transforms how you talk about Indonesian coffee, how your team understands processing, and how customers perceive your commitment to transparency.
When someone asks detailed questions about your Giling Basah coffee, you answer with specifics rather than generalities. That confidence builds trust, differentiates your offering, and turns casual customers into devoted advocates.
Consider the lifetime value of a customer who chooses your roastery specifically because you can provide authentic, detailed information about your Indonesian coffees. That relationship often begins with credible answers to their questions.
How This Service Performs
The effectiveness of this documentation service comes from our direct observation approach and our understanding of both processing details and market communication needs.
Our Documentation Standards
We don't compile information from generic sources or rely on standard templates. Each documentation package is created from actual observation at the specific facility that processed your coffee.
This means the details are accurate, specific, and verifiable. When the documentation describes moisture levels or fermentation timing, those numbers come from direct measurement and observation, not estimation.
Results Framework
Success with this service means having answers when questions arise. It means training new staff with confidence, creating marketing materials grounded in truth, and satisfying the most demanding transparency requirements.
Roasters using this documentation report feeling more comfortable discussing their Indonesian offerings and noticing increased customer engagement when authentic processing details are shared.
Timeline Expectations
Initial Coordination: We typically need 1-2 weeks to schedule facility access and coordinate with producers after you provide lot details.
Observation Period: On-site documentation usually takes 2-4 days depending on processing stage and facility operations.
Documentation Creation: Complete package delivery typically occurs 1-2 weeks after observation concludes, allowing time for thorough analysis and compilation.
Implementation Support: Ongoing consultation remains available as you integrate documentation into your operations and customer communication.
Our Commitment to Accuracy
Documentation quality depends on observation accuracy and analytical depth. We maintain high standards because your credibility depends on the information we provide.
Direct Observation
All documentation based on firsthand facility observation, not secondhand reports
Verified Information
Processing details cross-checked with multiple sources for accuracy
Clear Communication
Technical details presented in ways both experts and customers can understand
A Foundation of Trust
We understand that you're trusting us to represent your coffee accurately. The documentation we create becomes part of how you communicate with customers and build your reputation.
If documentation raises questions or needs clarification, we remain available to provide additional context. Our goal is giving you information you can use with complete confidence.
Getting Started with Documentation
The process begins with understanding which lots need documentation and what specific information would be most valuable for your program.
Initial Contact
Share details about the lot requiring documentation. Include origin information, producer details if known, and current location.
Coordination
We coordinate with the processing facility, schedule observation, and confirm timeline for documentation delivery.
Documentation Delivery
Receive complete documentation package and walkthrough to ensure you can use it effectively.
This service works for existing lots you've already purchased or for upcoming lots you're planning to secure. Documentation can be arranged at any stage.
Questions about specific documentation needs? Want to discuss multiple lots? Need to understand timing for upcoming harvests?
Transform Uncertainty into Credibility
Your Indonesian coffees deserve documentation that matches their quality. Let's create the transparency your customers value.
Discuss Documentation NeedsOr email us directly at [email protected]
Explore Our Other Services
Depending on your program needs, other services might complement or better address your Indonesian coffee goals.
Remote Origin Exploration Program
Looking for distinctive micro-lots beyond well-known regions? This program connects you with unique Indonesian coffees from Flores, Sumbawa, Bali, and other eastern islands with full traceability.
Multi-Island Sourcing Coordination
Purchasing from multiple Indonesian islands creates complexity. This annual service coordinates all aspects of your multi-origin program, from sampling through shipping consolidation.